Data Deletion Policy
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Data Deletion Policy – Astro Advice India
At Astro Advice India, we value your privacy and are committed to protecting your personal information. This Data Deletion Policy explains how you can request the deletion of your data and how we handle such requests in compliance with data protection standards.
1. Scope of Data Deletion
This policy applies to all personal information collected from customers, including:
- Name, phone number, email
- Birth details (date, time, place)
- Consultation records
- DMIT fingerprint data
- Reports and analysis created for the customer
- Chat or communication history
2. Customer Right to Request Deletion
You have the right to request deletion of your personal data at any time.
Upon receiving a valid request, we will:
- Remove your information from our active databases,
- Delete all stored reports and analysis,
- Erase DMIT fingerprint records (if collected),
- Ensure that no future communication is sent to you.
3. How to Submit a Deletion Request
To request deletion of your data, contact us at:
📩 Email: astro7advice@gmail.com
📞 Phone/WhatsApp: +917808155555
Please include:
- Your full name
- Registered email or phone number
- A clear statement: “I request deletion of my personal data.”
We will verify your identity before processing the request to ensure data security.
4. Processing Time
Once we receive a valid request:
- Data deletion will be completed within 7–15 working days.
- You will receive a confirmation once the deletion is successfully completed.
5. Exceptions
We may retain certain information only if required for:
- Legal obligations
- Accounting or tax compliance
- Fraud prevention
Such data will be stored securely and will not be used for any marketing or communication purposes.
6. Effects of Data Deletion
Once your data is deleted:
- You will not be able to retrieve previously created reports or consultation details.
- Future services will require fresh details to be provided again.
- Access to previous consultations or DMIT reports will be permanently removed.
7. Security Measures
All data deletion processes are handled with strict confidentiality.
We ensure:
- Secure removal from servers and databases
- No unauthorized access or misuse
- Permanent deletion with no recovery option